In this blog, Angela Chriselle Vaquilar (Customer Success Manager), and Reivin Louise Cantanero, (HR Coordinator) based in our Manila office, share their inspiring stories of transitioning from interns to full-time employees at the FT. They reflect on the valuable lessons learned, the moments that have shaped their careers so far, and the advice they offer to those hoping to follow in their footsteps.
Can you tell us a little about your journey at the FT, from your start as an intern to becoming a full-time employee?
ANGELA: Before my internship at the FT, I worked part-time jobs that helped me develop a passion for client-facing roles. When I learned about the customer success manager role through the program, I knew it was the perfect fit. I was thrilled to land an internship and, with the support of my manager and team, I gained valuable skills in onboarding, feedback, and collaboration. The experience helped me grow both professionally and personally. When a full-time role opened up, I felt ready and honored to take the next step. It’s been an incredible journey, and I’m excited to continue learning and contributing as a full-time employee.
RC: Transitioning from intern to full-time employee at the FT felt like a natural continuation of my journey. During my internship, I was fortunate to start alongside an amazing group of fellow interns, which made the experience more comfortable and enjoyable. The structured program, from onboarding to introductions with key department figures, made me feel welcomed and valued right from the start.
I appreciated how the FT encouraged us to think innovatively, especially with access to AI tools and special projects like promoting revamped fitness benefits. What stood out most was how much our ideas were truly listened to and appreciated, even at a global level. It was empowering to contribute and know that our work made an impact.
Beyond professional growth, I also built meaningful connections with local and global colleagues. Everyone I worked with was generous with their time, making my experience not only productive but fulfilling.
Can you share a moment during your internship when you realised the FT was the right place for you to grow your career?
ANGELA: The work culture at the Financial Times was a major reason I accepted the full-time role. Working with the customer success team helped me grow, and I could clearly see the potential for further development. What I value most is the FT's culture of trust, which gives me the flexibility to learn and showcase my abilities. I appreciate the creativity I’m encouraged to bring to tasks, along with the constructive feedback to help me improve.
One standout moment for me was during a feedback call demo with the team. After preparing with my manager, I received valuable advice that helped me improve and later succeed in real client calls. This supportive environment has truly empowered my growth.
RC: From day one, the FT's culture of trust stood out. Unlike other companies, they don’t micromanage, giving me the freedom to grow personally and professionally. When I fell ill during my internship, my team's support reassured me I was in the right place. FT is more than just a workplace—it's a community that values growth, learning, and mentorship, where I’ve been surrounded by people who believe in my potential.
What advice would you give to current and future interns who are hoping to secure a full-time role at the FT or another organisation?
ANGELA: Reflecting on my internship at the FT, I’ve learned that it’s all about showcasing your abilities and embracing feedback. By continuously improving and applying what I learned, I not only grew but also felt truly appreciated by my team. The supportive culture allowed me to thrive, and I encourage others to embrace every opportunity to learn, grow, and be recognised for their efforts.
RC: Here are five key lessons from my time at the FT: Don’t hesitate to ask for help, it shows humility and teamwork. Ask questions to demonstrate curiosity and commitment. Be resilient and resourceful, taking initiative when guidance isn’t immediate. Be proactive in contributing to the team, not just waiting for tasks. Always give your best, as the FT recognises hard work and will consider you for future opportunities. Stay dedicated, and the right role will come.
What project have you been most proud of? Or are most excited about?
ANGELA: The highlight of my internship was my final presentation on my last day. I shared my experiences, challenges, and projects from the two-month journey. Initially, it felt overwhelming, but it soon became an opportunity to reflect on how far I had come. Presenting allowed me to appreciate the impact of my work and growth. Afterwards, I felt proud, and the team's applause made me feel truly valued.
What was the most valuable lesson you learned during your internship at the FT, and how has it influenced your approach as a full-time employee?
RC: The most valuable lesson I learned during my internship at the FT is to be true to yourself.
Throughout my internship, I received advice and observed different working styles. While I adopted best practices, I learned that making decisions that are true to who I am is key. My unique perspective, especially my focus on empathy, adds value to the team. As an HR professional, I believe genuinely caring for people helps them reach their potential.
Is there anything else you would like to share with prospective employee’s considering a career at the FT?
RC: The FT’s commitment to diversity, equity, and inclusion is truly inspiring. We have a variety of networks and employee resource groups, and the FT ensures that everyone’s voice is heard, whether you're passionate about gender equality, racial diversity, mental health, or accessibility. I’m grateful the FT gave a fresh graduate like me a chance, showing their dedication to providing opportunities for all.
In today’s uncertain world, the FT stands out with its agility and openness to embracing AI and technology, creating an exciting environment for growth. What truly sets the FT apart, though, are its people who foster a culture of support and well-being.
Angela and RC’s stories highlight the value we place on nurturing talent. Their experiences underscore the power of mentorship, trust, and taking initiative. For anyone looking to start their career at the FT, this advice and insight shows that the journey from intern to full-time employee can be the beginning of a rewarding career.
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